01Business information
The website epoqe.in and the Epoqe brand are owned and operated by:
| Legal name | SHIVAM ENTERPRISE |
|---|---|
| Brand / store | Epoqe (epoqe.in) |
| GSTIN | 24AWHPJ2610E1Z4 |
| Registered address | 2nd Floor, 206, Crystal Corporation, Opp. Devi Darshan Soc, Rangani Farm Road, Near Royal Park Soc, Punagam, Surat – 395010, Gujarat, India |
| support@epoqe.in | |
| WhatsApp (chat only) | +91 95747 75711 |
| Support hours | Monday to Saturday, 10:00 AM – 5:00 PM (IST) |
02Brand & trademarks
The name Epoqe, the Epoqe logo, the tagline “fait à la main” and associated brand elements are used exclusively by SHIVAM ENTERPRISE. They may not be used, copied or imitated — including in domain names, social media profiles, WhatsApp accounts or advertisements — without our prior written permission.
03Website content & imagery
The design of this website and our original text are the property of SHIVAM ENTERPRISE. Certain photographs, videos and visual materials may be sourced or licensed from third parties and remain the property of their respective owners. Reproduction of any content without permission is not allowed.
If you believe that any material on our website belongs to you or infringes your rights, please contact us on WhatsApp +91 95747 75711 or email support@epoqe.in with the details. We will review it promptly and, where appropriate, remove or credit the material.
04Independence & affiliation
Epoqe is an independent fashion brand. We are not affiliated with, endorsed by or sponsored by any other brand, designer, marketplace or retailer. Any reference to a style, trend or fabric name is descriptive only.
05Third-party links
Our website may link to third-party websites or services, such as payment, courier tracking or social media pages. We do not control and are not responsible for their content, policies or practices.
06Applicable law
This notice and the use of our website are governed by the laws of India. Disputes are subject to the jurisdiction of the courts at Surat, Gujarat. Please also see our Terms of Service and Disclaimer.
07Contact & official channels
Epoqe has only two official support channels: WhatsApp +91 95747 75711 (chat only) and support@epoqe.in.
Any other phone number, WhatsApp account, email address, social media profile, website or person claiming to represent Epoqe or its support team does not belong to us. We do not make support calls from any number. Our official Instagram page @epoqe.in is for new arrivals and updates only, not for orders, payments or support.
For your safety, Epoqe will never ask for your OTP, UPI PIN, card details or passwords, ask you to install any app, or ask you to pay into a personal bank account or UPI ID.
We kindly request you not to share order or payment details on any other channel. Epoqe and SHIVAM ENTERPRISE are not responsible for any loss, fraud or misuse that arises when a customer communicates with, or makes a payment to, anyone other than our two official channels. If you are unsure whether a message is genuine, please verify it with us on our official WhatsApp first.
Questions about this notice? Message us on WhatsApp +91 95747 75711 or email support@epoqe.in.
Epoqe is a brand of SHIVAM ENTERPRISE · GSTIN 24AWHPJ2610E1Z4 · 2nd Floor, 206, Crystal Corporation, Opp. Devi Darshan Soc, Rangani Farm Road, Near Royal Park Soc, Punagam, Surat – 395010, Gujarat, India