Shipping policy

EPOQE

All orders are shipped from India using reliable courier partners.

1. Order Processing

  • Orders are dispatched within 1–3 working days.
  • During sales, launches, or peak periods, dispatch time may extend slightly.

2. Estimated Delivery Time

  • Metro cities: 2–5 working days
  • Other areas: 5–8 working days

Delivery timelines depend on courier serviceability in your location.

3. Shipping Charges

  • Free shipping on prepaid orders above ₹999
  • COD orders include additional charges (non-refundable)

4. Tracking

A tracking link will be shared via email or WhatsApp once your order ships.
If you do not receive tracking within 3 days, please contact support.

Contact Us

Need assistance? We’re here to help.

Email: support@epoqe.in
Instagram Support: EPOQE.IN
Hours: Mon–Sat, 10:00 AM – 5:00 PM