Shipping policy
EPOQE
All orders are shipped from India using reliable courier partners.
1. Order Processing
- Orders are dispatched within 1–3 working days.
- During sales, launches, or peak periods, dispatch time may extend slightly.
2. Estimated Delivery Time
- Metro cities: 2–5 working days
- Other areas: 5–8 working days
Delivery timelines depend on courier serviceability in your location.
3. Shipping Charges
- Free shipping on prepaid orders above ₹999
- COD orders include additional charges (non-refundable)
4. Tracking
A tracking link will be shared via email or WhatsApp once your order ships.
If you do not receive tracking within 3 days, please contact support.
SHIVAM ENTERPRISE
206, Crystal Corporation, Oppo Devi Darshan Soc
Rangani Farm Road
Near Royal Park Soc
Punagam, Surat, Gujarat 395010
India
Contact Us
Need assistance? We’re here to help.
Email: support@epoqe.in
Instagram Support: EPOQE.IN
Hours: Mon–Sat, 10:00 AM – 5:00 PM